{"id":886,"date":"2025-02-02T17:02:40","date_gmt":"2025-02-02T17:02:40","guid":{"rendered":"http:\/\/www.elleracake.com\/iade_politikasi\/"},"modified":"2025-03-15T20:43:29","modified_gmt":"2025-03-15T20:43:29","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.elleracake.com\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><\/p>\n<p>Return and Refund Policy<\/p>\n<p>OverviewOur return and refund policy is valid for 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.<\/p>\n<p>Return ConditionsTo be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.<\/p>\n<p>Non-Returnable ItemsSome items are not eligible for returns:<\/p>\n<p>Custom-made products<\/p>\n<p>Requirements for Return ProcessingTo complete your return, a purchase receipt or invoice is required.<\/p>\n<p>Please do not send your product back before your return request is approved.<\/p>\n<p>Partial RefundsIn some cases, only partial refunds may be granted:<\/p>\n<p>Items that are not in their original condition, are damaged, or missing parts<\/p>\n<p>Items returned more than 30 days after delivery<\/p>\n<p>RefundsOnce your return is received and inspected, we will notify you via email or phone. If approved, your refund will be processed and credited to your original payment method within a specified period.<\/p>\n<p>Late or Missing RefundsIf you haven\u2019t received a refund yet:<\/p>\n<p>Check your bank account again.<\/p>\n<p>Contact your credit card company, as processing time may vary.<\/p>\n<p>Contact your bank, as there might be delays in processing.<\/p>\n<p>If you\u2019ve completed these steps and still haven\u2019t received your refund, please contact us at info@elleracake.com.<\/p>\n<p>Discounted ProductsOnly regular-priced items are eligible for refunds. Discounted items will be refunded at the discounted price.<\/p>\n<p>ExchangesWe only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@elleracake.com and send the item to our address.<\/p>\n<p>Return ShippingTo return your product, please send it to our address.<\/p>\n<p>Shipping costs are handled as per the agreement, and return shipping costs are non-refundable.<\/p>\n<p>For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance.<\/p>\n<p>SupportFor any questions regarding returns and refunds, contact us at info@elleracake.com.<\/p><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-886","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.elleracake.com\/en\/wp-json\/wp\/v2\/pages\/886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.elleracake.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.elleracake.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.elleracake.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.elleracake.com\/en\/wp-json\/wp\/v2\/comments?post=886"}],"version-history":[{"count":3,"href":"https:\/\/www.elleracake.com\/en\/wp-json\/wp\/v2\/pages\/886\/revisions"}],"predecessor-version":[{"id":890,"href":"https:\/\/www.elleracake.com\/en\/wp-json\/wp\/v2\/pages\/886\/revisions\/890"}],"wp:attachment":[{"href":"https:\/\/www.elleracake.com\/en\/wp-json\/wp\/v2\/media?parent=886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}